Do you accept returns on made-to-order items?Because our pieces are handcrafted just for you, we are unable to accept returns on made-to-order items. Each order is custom-made upon purchase, so we ask that you review sizing guides and product details carefully before placing your order. If you have any questions before ordering, we're always happy to help — just reach out!What if my order arrives damaged or incorrect?We take great pride in our craftsmanship, and we want to make it right if something goes wrong. If your item arrives damaged or you received the wrong item, please contact us within 7 days of delivery with your order number and photos of the issue. We will arrange a replacement or store credit promptly.Can I exchange my item for a different size?We understand that sizing can be tricky! Size exchanges on made-to-order items are handled on a case-by-case basis. Please contact us as soon as possible — ideally before your order ships — and we'll do our best to accommodate you. Exchanges may be subject to a remaking fee depending on the item.

Can I cancel my order after placing it?Orders may be cancelled within 24 hours of purchase for a full refund. After 24 hours, production has typically already begun on your item, and cancellations may not be possible. If you need to cancel, please contact us immediately with your order number, and we'll do everything we can to assist you.What if I need to change something about my order?Changes to size, color, or design details must be requested within 24 hours of placing your order. Once production begins, we may not be able to make alterations. Please double-check all details at checkout and reach out to us right away if something needs to be adjusted.

How long will it take to receive my order?Most printed items will take 2-3 weeks to arrive depending on orders. Holidays please order in advance to make sure your gift arrives on time. Where do you ship from?All of our items are made and shipped right here in the USA. We're proud to support American craftsmanship and keep things close to home.Do you offer tracking on my shipment?Absolutely! Once your order ships, you'll receive an email with your tracking number. You can use that number to follow your package every step of the way. If you don't see the email, be sure to check your spam folder — and reach out to us if you still can't locate it.What should I do if my package is lost in transit?If your tracking shows your package hasn't moved in several days or is marked as delivered but hasn't arrived, please contact us! We'll work with the carrier to investigate and do our best to get your order sorted. We recommend also checking with neighbors or your local post office, as packages are sometimes left in unexpected spots.Can I change my shipping address after placing an order?Address changes can be made within 24 hours of placing your order. After that window, your order may already be in production and the address locked in with our shipping system. Please contact us immediately if you need to update your delivery address, and we'll do our best to make it happen.

Do you offer custom designs?Yes, we love bringing your vision to life! We offer custom design options on select items. Whether you're looking for a personalized monogram, a specific color combination, or a completely one-of-a-kind piece, reach out to us to discuss what you have in mind. Custom orders may require additional production time and pricing.How do I get started with a custom order?Simply contact us through our website or email us directly with a description of what you're envisioning. Include any inspiration photos, color preferences, and sizing details. We'll get back to you with availability, pricing, and an estimated timeline. We can't wait to create something special just for you!